@steakster
I have been a Wilson Audio owner for a number of years, currently running a pair of Maxx 2’s. I have contacted them a number of times over the years, and have always gotten through to a real person, (usually Jerone in CS.) I use the telephone, not e-mail. Perhaps this is the reason for slow/no response to your query. I can assure you that if you have questions regarding the product, even though you are not the original owner, you will get any info available in their data bank that is associated to the serial numbers. I know this from experience. Good luck