All I can think about is that these guys have probably been reading this thread all summer at lunch...and laughing their asses off!
- 3070 posts total
- 3070 posts total
So you’re saying I’ll get a personalized special edition? Lol.
thanks for the heads up Eric. Glupson, not a startup, but any small business, or I suppose even bigger ones, that see sudden growth can have problems if they arnt able to scale for that. The other thing you have to worry about, let’s say you hire more people, get more equipment, is the growth temporary? Takes time to train people, and I never find it fun to lay people off if it slows down. Some times it can be hard to realize that a growth, or a slowdown, is long term vs short term. I’ve been through all these stages in my biz. I’ve seen some people have a hard time letter others handle things they believe that they need to deal with , but one person just cannot do everything, so it becomes a matter of deciding where as an owner you’re most important and will do the most good, and let others help you with the rest. Easier said than done sometimes.
You can pay upfront or when they ship. They billed me when it was time to ship.
My order was held up in the paint phase due to staffing, so I can’t complain about that. I’m very happy with the result so the wait was worth it.
Because of the big ol’ "do not carry" labels on the boxes I called Tekton to find out how they were packed and was put on the phone with the fella who does the packing. After talking to him we were able to get the boxes up the stairs without risking damage to the speakers.
Tammy has been super helpful, Nicky as well (she’s new). I got a chance to speak with Eric briefly regarding the terminals on the speakers, I got bi-wire terminals unexpectedly.
An issue with my grill order was resolved quickly and those are now on the speakers, pretty handsome looking. My wife actually like them with the grills off "I’m going to have to get used to this".
My order was a bit late but the customer service experience was very positive.
@Speedbump6, Hopefully your speakers arrive soon. Did you order grills?