Tekton custom grills

@kristofa

Wow this subject I am unfortunately familiar with. I went through exactly what Audiofreak went through over 3 years ago. I ordered my speakers with grills from Tekton and got no holes for the grilles. This was obviously in 2017. Eric had to make me new speakers not just because of the no grill holes, but for other reasons as well (bad paint job, mid bass drivers not mounted correctly, speakers poorly packed so binding posts were sticking out of the box loose and scratched up). Loss of profit for them and just added frustration altogether with this buying experience.

Then to get the grills just like you said kristofa. Calling them, emailing them is the only way to get them to ship. Took over 2 months. I wish they were upfront about not getting grills with the speakers. I can understand if they do not include grills because of the trial period, but it seems like that is not the case. Tekton keep kicking themselves in the face for no reason. Its almost like they like it. But Eric can make an excellent speakers that is for sure. So sad!

@jayctoy

Keep in mind your responding to a post that Audiofreak made over 3 years ago. So chances he might not see this?

One should not be making excuses for the no hole debacle. If you order them with holes, they need to send you new speakers if they don’t have them. You should not have to make a trip to Home Depot to resolve this at all.

They sounded bad (muffled sounding) with the grills. I would avoid. I only put them on when I have company over or not using the system for a few days.

@cliffkhz 

Not strange at all. This is very common. I have read about this issue on other forums as long as 4 years ago. Very frequent, very present issue.

A suggestion I got from a fellow Audiogoner. If you order grills with your speakers and want them shipped at the same time. Tell Tekton to not ship the speakers or charge your credit card until the grills are made and ready to ship. If they email you with a tracking number, make sure it includes the grills. If not call them and tell them to hold the shipment until they make the grills. If they charged your credit card make sure they put the money back. That should provoke Eric to make the grills to complete the order. Good Luck.

@kristofa

I am glad to hear the grills arrived and not only that. They help fix an issue with your room. For me personally, the grills take the inner detail and screw the imaging for me. They sorta hurt the attributes the tweeter array brings. I would recommend you fix your room and remove the grills when in use. My 2 cents.

@kristofa

I’ll miss ya!!!!!!! :)
Your post helped me avoid having that issue. I put Gorilla tape on the stapled area.
Thanks!