Talon-New owner-NO customer service

Rives has been a LONG time member and contributor to this board, and has many times gone WAY out of his way to help others. To many here, his reputation is WELL known and appreciated.

There ARE some risks in buying in the used market. Being one who has purchased used gear who's manufacturer was no longer in business, and used gear which the manufacturer refused to repair or correspond regarding, I feel REALLY WELL qualified to have a sense of how the used market IS.

Those who do not wish to be aware of those risks should seriously consider purchasing elsewhere.

As Nrchy stated (quite correctly),
"I'm at a loss to understand why Rives has any more responsibility to fix your sub than you have..."

Tnadu:
Your remarks (with my compliments) are as clear and level headed as any of the responses. You raise cogent and valid points. As you have addressed me, please allow me to further clarify the position I was trying to take.

With Rives now having chimed in with his own perspective, perhaps the view to all will become more clear.

First, I do believe that the used market has risks. I think that if one looks around him, it can be observed that most used markets have risks (as well as potential benefits). As such, I believe that some of my remarks are simply a review of market reality. Let me phrase this more clearly: The best time for a potential buyer to investigate the service level that he can expect from a manufacturer is BEFORE he makes the purchase.

I can understand why my words could be have construed to be defending Rives as a business entity. That was NOT my point. My point was in response to what I percieved of Robyatt's original post. What I observed was an AG member with very minimal forum activity choosing not to communicate with the forum in calm language asking for "what do I do next", but rather communicating with the forum in the manner of a direct FLAME. His message may have been very valid to pass along to the forum, but the style of the message in addressing the forum regarding another member might have been more carefully directed. As Rives has been a long-time contributor to this forum, it seems only appropriate to me to bring to the attention of the readers of this thread the long term positive contributions that he has made. As you yourself said, 'action speaks louder than words'. I believe that is is appropriate to consider ALL of the actions.

That was my intended point.

Robyatt:
I think you may have missed the point. You suggest that many here are simply 'Rives/Talon sympathizers', and that is simply not what I hear being said.

The Audiogon Forums are not the wild wild west as may be the case on other sites. This is a moderated site, some might say sometimes overly aggressively. There are many who have written on this thread who have participated here for many years. We get to know each. We have almost all had extensive experience in the Audio Marketplace and particularly the USED Auto Marketplace. As with most 'groups' or affiliations, there are informal rules and conventions.

Many on this forum routinely go WAY out of their way to help others, with knowledge, with experience, with wisdom. I think there are many here who were inclined at first to be concerned with you difficulty. However, I believe that what matters to many is the MANNER in which business and affairs are conducted here. Choosing to personally attack a long standing forum member (who as I stated before has often been observed to go out of his way to help others in the 'Audiogon Way'), unfortuntately, did very little to further your cause here. This reaction is simply no different that what one would experience in most 'groups'.

The point is that this is a pretty helpful and forgiving place, and I think many would like to see it remain that way. Join in...get to know the gang. One unfortunate experience with audio gear is not the kind of thing that needs to change your personal perspective of enjoying the music and the gear.