Stylus Riding Too Low?


Hello everyone. I just purchased a brand new Music Hall 5.1 turntable. I put everything together and set up the tonearm as instructed. However, when playing an album the TT only plays for a few minutes and then begins to skip and play in the same spot. I noticed that the rear of the tonearm is actually so low that it touches the album as it progresses so that seems to be the cause. Overall, the tone arm seems pretty low. I must have reset the tonearm 20 times but it does not fix the problem.

Is this a problem with the VTA? The manual states that the VTA has already been properly set at the factory so I'm not looking to mess with it unless it is truly the problem. I also emailed the manufacturer and was told that the stylus may be riding too low? How do I fix this? Any help would be greatly appreciated!!!
kldonne

Showing 1 response by stringreen

If the platter is indeed resting in its proper position on the bearing... does it turn properly when you turn on the turntable?,,,, you can check if your arm is in its proper position by the following... get a 3/5 index card with blue lines printed horizontally. Fold one carefully in half to make a tent with the lines going horizontally. Put a record on the stationary turntable.... Put the tent near the spindle...rest the arm in a groove of the record.. get low and line up the arm with an appropriate blue line of the index card. The arm should be able to line up...perhaps a weee bit too far up or down at the pivot of the arm.