Stylus just falls off?


A couple of years ago, I had a Van den Hul Grasshopper serviced and upgraded at the factory. A few days ago, I had it mounted by a well-respected local tech. I went to his shop today and listened to the cartridge. Then we disassembled the turntable for transport back to my home.

After the tonearm was removed from the turntable and placed on a shelf, I noticed that the stylus was missing from the cartridge. It is clear that no one and nothing touched the cartridge as it was moved. It seems that the stylus just fell out.

Has anyone experienced anything like this? (My understanding is that the stylus on these cartridges is easily removed and replaced, so perhaps it was not properly affixed to the cantilever.)
jimjoyce25

Showing 3 responses by rudolffzigray

Are we talking Stylus or Cantilever? I have a hard time believing as you were preparing the table for transportation one of you looked over at the arm and cart, and noticed the stylus missing. Its difficult to glance at a cartridge and see the stylus missing from the cantilever. Again assuming the gentleman removed the arm and set it on the shelf and at that moment you noticed the stylus missing. How did he set a tone arm on a shelf with the cartridge still mounted to it? Most tone arms dont sit up right easily, with out being mounted.

Now if you transported the table to your home set everything back up and lowered the arm on a record to listen and the arm, cart and cantilever skated across the record, then how do you know what happened? Transporting a turntable arm and cart is risky business. I would not of removed the arm and cart from the table. I would of taped it in place. Thats simply unnecessary work. Transporting only an arm with a cartridge attached is dangerous. How do you orientate the arm? The arm mounted to the turntable is a much better situation for driving home.

Anyways I hate to be doubtful, but if you were moving and dismantling the table, chances are one of you made a mistake and failed to realize it. If the table was sitting at home, unplayed, with no children, wife or maid around, you come home and the cantilever or stylus are lying right below where the arm is resting... That sounds like it just fell off. The fact that you were in fact removing the arm from the table with the cartridge still mounted, leaves me to believe a mistake occurred. If I have to remove a tonearm, I remove the cartridge first. Tonearms are much harder to break than cartridges, but they also have a bunch of moving parts, that makes them buggers to hold, mount and remove. Always take extra steps to protect the cartridge.

Rudy

The reason I replied is because you paid for a service and they are responsible. Im sorry, but again the table was being taken apart and moved. Again, I can see removing the platter for transport, but why remove the arm with the cart still attached. This is poor judgement on the tech's part, he should be held liable for the cartridge. It sounds like a bunch of busy work, taking a table completely apart for transport. Again, just my two sense, I wasnt there, you were. Based on your posts it looks like you and the tech have a good relationship and that makes it tough on everyone. Still, I would be pissed.

I just had my first incident with a Koetsu Onyx....I made a mistake and the stylus came off the cantilever. I am still furious....
Wow! "Get over it" is pretty harsh dont you think? I have owned a 100 cartridges, never has a stylus just fallen off. I think you should email AJ or Harry of VDH and tell them your sending your cartridge back because they didnt use enough glue when attaching the stylus to the cantilever, I would love to hear what they say.

Regards,
Rudolff