I sent in mine in May 2009 and I didnt get it back till mid-Dec 2009 (Christmas present?); after listening to it for few hours, all my frustration and discomfit has varnished.
Soundsmith's turnaround time?
How long have you guys had to wait to get your cartridge back for repair/retip?
Sent 2 of mine on December 1st 2009. No status update and no response to my emails. Called twice and "will look into it and will get back to you".
Still nothing.
Anyone can share their experience on wait time?
Sent 2 of mine on December 1st 2009. No status update and no response to my emails. Called twice and "will look into it and will get back to you".
Still nothing.
Anyone can share their experience on wait time?