Soundsmith's turnaround time?


How long have you guys had to wait to get your cartridge back for repair/retip?
Sent 2 of mine on December 1st 2009. No status update and no response to my emails. Called twice and "will look into it and will get back to you".
Still nothing.

Anyone can share their experience on wait time?
smoffatt

Showing 1 response by almarg

No word from them yet on a cartridge I sent in 6 months ago, in early October, 2009. Another member reported here a few months ago that the work on his cartridge was completed after 7 months.

Regards,
-- Al