SoundSmith repair time


Have any of you received a rebuilt cartridge from the SoundSmith recently? How long was the turnaround time? I sent one to them in December, and got the receipt confirmation email, with an estimated 8-10 week time frame for repair. They mentioned that my cart may have suspension damage, could that be why its taking so long? I know they can get backed up, but I guess I'm getting impatient. The cart was damaged (yes, I'm an idiot) a few months before I got around to sending it off, so It's been almost a year now since I've been able to listen to my turntable.
hifi_rookie

Showing 1 response by manitunc

Have you called to find out? Peter usually takes abut 8-12 weeks for a repair, but sometimes, if there is unusual damage and he just doesnt want to give up on a cartridge, he may keep working on it in his spare time, which isnt much. Call and find out.