Mine is still going strong (knock wood) 5+ years later.
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You have gotten more time out of it than the warranty allows for, so I can't see where Sony is at fault. A 5 year warranty is pretty generous, especially on a mass market product.
In the future, if you were to buy a CD player from an American company with a good reputation, they'll usually fix products over warranty, as long as they don't see any obvious user error or abuse. Classe (Canada), fixed my HT preamp, that was over 3 years out of warranty for free.
the Sony repair center in Laredo TX should be consulted.
A guy named Adrian used to be the lead (master) Sony tech there.
As for the Richard Gray products, I have been using the 400 Pro model for more than 10 years now. I can very highly suggest buying one for your digital gear (tv, cable/sat box, dvd player, cd player).
Keep me posted & Happy Listening!
If I replaced it with a new model, I think I would just migrate 100% over to Bryston products thanks to their superior customer service.
I will go a ahead most likely and send it in for an estimate, but to be honest I'm thinking of just advertising it "as is" on eBay and moving onto something else.
But what about the Rechard Gray products? If I did get the CD player fixed would this provide any protection in the future?
Apparently the service center is no longer in Laredo,TX. It is now in Michigan. The service center is outside of Detroit in Roseville, Mich. The 3rd party company is called ABL/Gibson TV. The charge to look at it is $79.99 plus shipping there and back plus whatever the price is to repair it since it is now out of warranty. The lady I spoke with on the phone sensed my skepticism about the quality of Sony repairs and tried to reassure me that they repair "some fairly high end stuff" there. She says they tell me up front every part that is broken and what is involved to fix it. I played a few CD's 2 nights ago and they sound fantastic. It is just frustrating to not have the LCD display operational since you have to guess what track you're on, how long it is or even if a CD is even loaded into the machine. Clearly if I want to keep this CD player I'm going to have to bite the bullet and get it fixed.