Apparently Sony home electronics are no longer sent to Laredo, TX. I sent my Xa5400ES SACD player there to have the LCD. screen fixed. Well the screen has now gone out a 2nd time.
I called Sony & got told several things about who is now authorized to repair their products. I like the sound of my Sony a lot but, damn - this unreliability & uncertainty if I trust the repair place makes me want to switch to a brand with a better service track record.
I even thought about doing the mod squad upgrade, then asking them to fix he issue with the LCD.