Sony service Gibson TV, Roseville MI. XA5400ES


Apparently Sony home electronics are no longer sent to Laredo, TX. I sent my Xa5400ES SACD player there to have the LCD. screen fixed. Well the screen has now gone out a 2nd time.

I called Sony & got told several things about who is now authorized to repair their products. I like the sound of my Sony a lot but, damn - this unreliability & uncertainty if I trust the repair place makes me want to switch to a brand with a better service track record.

I even thought about doing the mod squad upgrade, then asking them to fix he issue with the LCD.
masi61
"I even thought about doing the mod squad upgrade, then asking them to fix he issue with the LCD."

Mods will void your warranty.
Thanks! for sharing- guys.

Masi, you might want to contact Dan Wright whom also mods this spinner. Don C- do you know why Sony moved from TX to MI ?

Keep me posted & Happy Listening!
You know the phrase, 'They will be back', could be true. Also, there is a rumor that they plan to introduce a turntable in Japan. Hey, you never know.
Anyone sent their Sony to Gibson TV in MI ?
Sony no longer has an official repair facility, but sends people to a place in Michigan.

Maybe Gibson TV is that place.

The US Sony.com site use to list a place in Michigan for their outsourced service.

Search Sony Service on the web.