Sonos Announcement today 1/21/2020


Ooooh weeee did this kick off some customer hostility.
https://en.community.sonos.com/announcements-228985/end-of-software-updates-for-legacy-products-6835...
twitter abuzz as well.  #SONOS
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Nearly all products that connect to the internet require security updates. If the hardware is so old that it cannot remain adequately secure, then it should be replaced. Just as no one would think of accessing their bank accounts on an iPhone 4 in 2020, eventually WiFi-enabled speakers should be replaced. Now, did Sonos handle the public announcement well? No. But as a result of the backlash they will now be supporting their older products much longer than most tech companies do. I think that they had the right motives, they just needed to communicate better.