In my experience, Hegel's after sale support as provided by their US Distributor has been entirely satisfactory:
Hegel Music Systems USA
East Long Meadow, MA
Email: [email protected]
Phone: (413) 224-2480
www.hegel.com
Factory authorized service was provided by:
Approved Audio Service, Inc
49 Commons Drive
Litchfield, CT
https://www.approvedaudioservice.com/contacts.html
Email: [email protected]
Phone: 860-567-5801
Hegel Music Systems USA
East Long Meadow, MA
Email: [email protected]
Phone: (413) 224-2480
www.hegel.com
Factory authorized service was provided by:
Approved Audio Service, Inc
49 Commons Drive
Litchfield, CT
https://www.approvedaudioservice.com/contacts.html
Email: [email protected]
Phone: 860-567-5801