I explained again that it was loudest when you first power it up then the hum diminishes after a few seconds but is still audible. He wants to keep power applied to it and observe.Its 100% normal for any toroid to make a bit of noise on startup. This is because the core of the transformer can become magnetized when the unit is turned off. The next time its turned on, the magnetic field causes saturation in the core and the transformer rattles until the magnetic field is degaussed by the alternating current.
Another thing I just remembered and haven't mentioned, since the hum began, it has been running a bit warm even at low listening levels when it was in my system.
The second paragraph above suggests that the bias of the amplifier is high- which could account for the additional mechanical noise.