Silversmith Audio--Great service provided for me.


As most of you know, Silversmith Audio has acquired Dodson Audio. When it came time to service my Dodson 217 Mark 2 DAC, Jeff Smith was extremely helpful and even took the extra step of sending my unit to a separate company for cryo treatment of the board. I think he even upgraded the circuit board of the unit for free, even though the only problem was a simple chip, as far as I understand it. Jeff is a very professional and responsive manufacturer. He communicated well at every step along the way. It's gratifying to see the level of excellence that can still exist in high end audio today.

It was my idea to write this, Jeff didn't ask me to, and I don't work for him or his company, nor am I a dealer, just a satisfied customer. (Really)
mdhoover

Showing 1 response by fmpnd

In 35 years of being around this hobby, I can say that Jeff Smith s literally the most accommdating, easy going, helpful and honest person I have met. If all audio dealers, distributors and manufacturers had his kind of attitude, audio would be a better place. I am not saying there aren't other "good guys" out there, just that Jeff Smith is one of the very best!

I sincerely hope he succeeds as I know enough JERKS have done so in spite of themselves.