Nice to know. Thanks for posting some good news.
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Last year, I placed a classifieds ad for a pair of Silversmith interconnects. Jeff contacted me to let me know that he had seen the photo in the ad, and that the IC's I was selling were not the current model. In fact, they were two iterations old. He offered to update them to the current version for $100--on a pair of IC's that retailed for $1400. I received the IC's back in a new carry bag, with new connectors, fully updated, on the date promised. You're right on, Mdhoover, Jeff's service is outstanding.
In 35 years of being around this hobby, I can say that Jeff Smith s literally the most accommdating, easy going, helpful and honest person I have met. If all audio dealers, distributors and manufacturers had his kind of attitude, audio would be a better place. I am not saying there aren't other "good guys" out there, just that Jeff Smith is one of the very best!
I sincerely hope he succeeds as I know enough JERKS have done so in spite of themselves.
Afew months ago, during the Stereophile show and right at the transition point of Dodson to Jeff, I experienced a problem with my 217. I e-mailed SSA about what procedure to follow in sending off my unit. Jeff responded promptly even though he was away attending THE show. It turned out the problem was simply a poor digital cable connection (read the troubleshooting section of the owners manual next time, dummy) but I got a good feeling from the fact that the brand new owner of a business concern took the time to respond to my inquiry (and with two follow-ups) while off on other business and in a timely fashion. It'll be hard for my next DAC not to be a 218. It may be a while, though, because this 217 MKII D sounds dynamite.
If you like the 217 MKII D, you will flip over the 218. It really is a major step forward. I made the move 2 yeaqrs ago and never looked back. I run almost everything through it: transport (XLR connection); DVD player; and satellite receiver. Extremely versatile and outstanding performer.