at the cost of the Stealth Indra the service better be the way you have described! anything less would be totally unacceptable....
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The free repair was an act of kindness...Sergei typifies the essence of this hobby.
Just make sure you have a rider in your home insurance policy to cover fire/flood related damage to your Stealth cables. When my house was flooded during Katrina, Allstate did not want to reimburse me $8,000 for my Indras.