Shipping damage becoming a real issue


With several items ordered new in the last couple of months, that were delivered damaged, I wondered if the Audiogon community was seeing the same type of thing, i.e. irresponsible shipping services and more damage with the items you ship. I realize that in the future we may all have to hand deliver gear to buyers when selling or to pick up gear in person from dealers when ordering new. Any thoughts?
ghanson

Showing 3 responses by ghanson

Jond, the last three items I've ordered new from dealers have been mishandled. This has led to cosmetic damage that a dealer ultimately tried to worm his way out of (from a Japanese product whose company is favored by Art Dudley, writer for Stereophile), I've had another whose box was openly barrel rolled on my driveway by UPS (an Audio Research product) two weeks ago, and a Nagra component whose outer box was destroyed when FedEx arrived at the door yesterday. It seems like its gotten very hazardous to have gear shipped and risk being stuck in a bad position or have to get crossways with a dealer. Would you guys sign for this stuff or protect yourselves by taking no chances and having the gear sent back to the dealer?
Jafreeman, I had many of the same thoughts. Ultimately something will have to change. I love this hobby but its just impossible to feel good about ordering items of this expense without assurance they'll arrive safely.