Like all matters in a contract, the parties can agree to anything they want regarding shipping. So a clear understanding is the most important first step. Failure to talk about the details beforehand is sure to lead to problems down the road. Don't rely on what you might read here about who ought to be responsible...make a specific agreement.
While the parties can agree to what they want regarding shipping, the seller is the only party who can document the shipping process. And documentation is fundamental for any unanticipated problems. So, when I ship, I carefully photograph the item in good light on all sides and angles. If it's electronic, I photograph it plugged in and turned on to show working lights, etc. I also take pictures of all accessories, like remotes, cables, covers. Then I take pictures at every step of wrapping and packing. When the shipping cartons have been sealed, I take pictures of the cartons from all conceivable angles, including all corners, seams and address labels.
Similarly, the buyer is the party who can document delivery condition.
Good idea to discuss those expectations in reaching an agreement, too.
While the parties can agree to what they want regarding shipping, the seller is the only party who can document the shipping process. And documentation is fundamental for any unanticipated problems. So, when I ship, I carefully photograph the item in good light on all sides and angles. If it's electronic, I photograph it plugged in and turned on to show working lights, etc. I also take pictures of all accessories, like remotes, cables, covers. Then I take pictures at every step of wrapping and packing. When the shipping cartons have been sealed, I take pictures of the cartons from all conceivable angles, including all corners, seams and address labels.
Similarly, the buyer is the party who can document delivery condition.
Good idea to discuss those expectations in reaching an agreement, too.