Schiit customer service seems poor

I've never had a problem with their customer service.

Customer support, I never had to use it.

The customer service was excellent, though.

I suggest looking the question over, and make sure it makes sense.

Short and sweet. Provide a phone number and the best times to call you.
Get your time zones right...

I've gotten pages of CRAP when the question was "how do I turn it off"?

Best to ya..

Regards