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SCHEU Premier substitution

I tried twice to get in touch with Scheu for a new armboard.
No success and not nice.

I am planning to sell it and go for a more serious brand.
Which brand/models will be an overall improvement?
I am looking for a relaxed and lifelike sound.
Thanks so much

PS: Thinking about basis or amazon or dps for istance.
ad010685

Showing 3 responses by ad010685

ad010685 OP
102 posts
 
I live in Europe and contacted the factory directly twice (Mrs Ulla)
No way !
They don't care about my mails.
Thanks
ad010685 OP
102 posts
 
Darkmoebius, many tks for the advise. Wrote mail to Tom right now.
Will let you know how it end.

But still scheu confidence is lost
Cheers
ad010685 OP
102 posts
 
After the first mail filling their web format (2 weeks ago, no reply), I even tried to contact Mrs.Ulla directly at her mail, but no answer yet.
Maybe I am too hard but I think that anyone being serious about business should put their customer on top of the bill giving priority even when it means replying to mails overnight.

I am actually getting help from Marco, hope to solve the issue via him.
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