Say it ain't so...


Went into a Best Buy today and came across a section called "Magnolia". It was a "Home Theater" department. They had Definitive Technology, Martin Logan, Boston Acoustics, REL, Denon, and a few other brands generally associated with HiFi Buys/Tweeter or better audio stores.
How about that...
http://www.bestbuy.com/site/olspage.jsp?type=category&cmp=&id=pcmcat42900050008
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Showing 1 response by steverw

I have to agree with Dennis_the_menace. Lately I've been upgrading my system to match some new speakers, and I can't believe the attitude I've gotten from about half the high-audio dealers I've talked to. They have been rude and dismissive, and unwilling to spend any time talking or demoing. First they have to prove they are smarter and more informed than I am, then all they want is my credit card; they only seem to want customers who just do what they say and don't ask too many questions. Maybe there are too many Google millionaires out there, dropping $50K without any work for the salesperson. My local Magnolia store isn't pretentious, and I'd much rather buy there, if only they had the products I want to buy. They don't, so I have to put up with this cr*p. Today a dealer actually told me I had to pay him a $200 "consulting fee" or he wouldn't even talk to me! He is the only local dealer for a product (in the $5K-$10K range) I was interested in.

Anyway, sorry to complain. I guess I'm hoping that there are dealers out there who might read this and re-consider their approach to customers. I can dream, can't I?