Service and integrity of Rowland is beyound reproach. Nelson pass has screwed people in the industry leaving them hanging out to dry while took moved on.
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Who did Nelson leave high and dry? I assume you must be talking about Threshold. From what I remember, when Threshold went out of business, Nelson had already left the company. Why should he be blamed for the failings of the new management? I have been dealing with Nelson and his staff at Pass Labs for several years and have had nothing but top notch service from them.