all ral wires are out of my system now. ethernet and hdmi cable too heavy with poor connection. power cords had such a bad odor when i opened the box. i had to put them in the system downstairs. good luck to all who choose to deal with brad / ral.
Looking at this posts, I think I'm lucky in having received one. I would need some help though in properly connecting it to Bryston BDA-3.
I had hard time to make it work: none of the ports on my PC seemed to provide connectivity between the DAC and the PC. After more than 2 hours of trying different combinations and angles I finally had connectivity. Needless to say, it sounds amazing.
I contacted the vendor (True Audiophile) asking if something may be wrong with the cable. My expectation was not to find such a finicky alignment between cable and USB ports with everything in a perfect angle to make it work.
The vendor contacted RAL (Brad Vojtech) who said that is the actual expectation and nothing is wrong with the cable.
Did anybody in the community face similar challenges? Should I expect signal conduit to work only on one single port in my PC and only in a very specific angle? This seems very unstable, not sure there is anything I can do to make it more reliable (e.g. with a support of some sort).
I'm considering returning it. What could be another USB cable with similar sound quality?
Update, I am currently going through the same arduous and painful process of wrangling a set of paid-for cables from Brad, as mentioned in previous posts. Like others, I'm not trying to 'pile up' on the guy, but if it's going to take 12+ weeks to get product, he should clearly state this somewhere in his lengthy product description. I finally had to resort to filing a dispute both here and with PayPal to get him to respond to my inquiries. Might be great cable, but this audio pilgrim will never buy from him again.
I agree. I'm not here to pile on Brad. we communicate via e-mail to keep a record of the details. i received a tracking number tonight at 10:30. if anyone wants a update, i will provide. let's see what happens.
jr19....have you tried calling him..?..just a thought..He is ..i think...a solo act. other cable makes on this forum have had similar issues with not being able to get orders out ...I guess they are entitled to having a life outside of audio too..!
I bought the same thing 2 months ago. Received it in about 5 days. Liked it so much i ordered 2 power cords and a hdmi cable. received ethernet cable 04/22/2017. ordered the other 3 wires 04/23/2017. Brad contacted me via e-mail after i left positive feed back for the ethernet cable. offered me a deal. i said yes.......... e-mailed Brad this morning. His last chance to make it rite.
I had the same experience, and escalated the claim through PayPal. He never ship the cables for 2 months after transaction. Hopefully I can get my money back but I think PayPal should blacklist his account.
cfchew, I would pursue this as Maxima 95 stated in the post above yours. Not having the components any more is no reason to allow the man to steal from you. I personally went through a protracted purchasing experience exactly like those described here and on many other places on the internet. I eventually got my cable but it was not a fun experience. I would NEVER again send Brad Vojtech any money, nor would I recommend anyone else send him their money. Do so at your own risk.
I also ordered some custom umbillical cables Sept. 2013 from Brad at Revelation which were never delivered. Some months after ordering multiple emails went unanswered. I paid using Paypal but unfortunately via instant transfer from my bank rather than credit card so I reported the nondelivery but had no recourse to get back the payment.
I no longer have the component that I was going to use the cables for so I have let the situation go but just to warn everyone as well about ordering from this guy.