restocking fees should discourage one from returning products. as far as discouraging the in-home trial itself, it certainly weeds out tire kickers. a 30 day trial from a small struggling company(manufacturer or retailer) is worth something.
restocking fees
More high end manufacturers are selling direct and offering home auditions, and many are charging restocking fees of up to 20%. I absolutely respect the right of any manufacturer to charge whatever he sees fit. It's expensive to have product in the field, and companies want to discourage tire kickers, but I see no reason to risk paying a restocking fee when the market offers me so many other choices. Do restocking fees discourage you from trying a product, or is the risk worth taking.