Restocking Fees, 30-Day Free Trials


.
You are really curious about that $25k amp. The online dealer will send it to you on a trial basis with a 15% 'restocking' fee if you decide not to keep it. $3750 gone...if you decide to send it back.

Do you think there should be a cap on restocking fees? Say for up to $25k in equipment, the maximum restocking fee is $1,000? Or, say a flat %5 fee across the board with the buyer paying shipping both ways?

It seems it would be more profitable just to send equipment out on a trial basis and hope it comes back.

What do you think is a fair way or fair fee to let audiophiles try out internet purchases?
.
128x128mitch4t

Showing 1 response by tomcy6

I don’t think being an audio dealer, bricks & mortar or online, is a license to print money these days, so anything they need to try in order to keep the doors open is OK with me. They have to compete with the used market, so it can’t be easy.

Hell, even Spearit Sound who sold open box stuff from some well established names went under. We have to have someone left to sell new product so we can buy it here at 40 or 50% off list price.