Sounds like you got beat!!
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Have you talked to Bill Legall from Millersound? He is the BEST at repairing drivers.
I'd call or email him and discuss the options. I guarantee you that the driver(s) will be returned like new.
Bill is HIGHLY RECOMMENDED!!!
Ebm: Thanks for the negative vibes, Actually, the speakers are going back to the seller and the claim is being handled by UPS.
MOFi, After posting this thread and giving it much thought, I decided to bag the idea of getting the VR-1 repaired. Millersound is somewhere in Eastern PA., and I don't want to incur more expense for shipping. I am sure his services don't come free either.
Nevertheless, thanks for tip. However, I am seriously considering selling the entire system because this is not fun anymore, and seems to provide more hassles, than relief. 44 years of audiophilia!! Time to move on
So a $550 11 year old used speaker arrives with damaged drivers and your so distraught you consider giving up this hobby? Seems to me you greatly over reacted to such a slight issue. The point about the drivers being used and a 11 year old speaker not having NOS parts available all are a bit whiny to me. Its not hard to swap out drivers and pulling to ship for repair is not as big a deal as you make it seem. The point about shipping damage should just be as you mentioned a return refund and move on the seller should refund and await the UPS results. Its not the sky falling at all just a minor bump in the rd.