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Sorry, i forgot to mention that i stay in malaysia and not in US. I need help as i bought it from secondary market. I can not send back to the distributer in singapore as i m not the original owner or they will charge me a high repair price. Can you help to obtain or share the service manual or symmetric diagram with my techician?
Or can anybody help?
Thank you in advance for the helping hand.
Most companies will not send schematics of the equipment to people that are not authorized repair service centers for the very real reason that in lots of places, other will copy the design, place their own label on it and sell it under another name.
Until this issue goes away, I can really understand the serious reluctance to provide schematics.
A good service technician can diagnose and repair problems with amps. Protection circuitry on the other hand is a problem.
You may have to pay the costs of shipping the unit to the factory for repair. it is definitely worth it.
Thank you minorl for the input but it may cost me up to 50% of what i paid for purchase of the amp due to the distance of shipping, tax and currency rate.
Annyone can offer any alternative assistance such as service guide or guidance based on experience?
i was told that goldmund schematics is more complicated.