I had an issue with a bad relay in a SLP-88. However, Cary's turnaround time on fixing the issue was less than 2 weeks, including me shipping it there, and them shipping it back to me. That's pretty good service IMO.
Reliability of Cary Audio Products
I'm considering adding a second (all tube) system for my home office. Amongst the integrated amps that are being considered is the Cary SLI 80. A friend, who is also a long term retailer of audio products, suggested that Cary has a poor reliability record. He hasn't sold Cary for a long while, and from what I've read on Audiogon, he may be out of touch with Cary products. Comments from Cary owners would be appreciated.
John
John