My remote for Nagra preamp PL-L malfunction after two hours of use. i.e after two hours it stop controling the volumn and balance.Any idea what happened?
Seems strange, it's not like your remote gets hot and malfunctions. Hate to say it but could it be your preamp? Maybe you could try a universal learning remote and see if the problem goes away.
I would absolutely DEMAND a new replacement. If they send the unit for service you could be waiting a number of weeks. Hopefully the dealer has a new unit in stock, if not, I'd wait for the new as opposed to waiting for repair. Let us know what happens.
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