I too think SS deserves his sacred cow status. He more frequently than not goes the extra mile when it comes to his business practices. He once repaired a Blackbird for me for free, nada, nothing! Turn around time was a weekish.
Return time for you was a long 8 months and that’s a long time for most. However, waiting forever is also not a good way to insure a timely return. If you are too busy with your life to contact the repair guy for a year (8 months according to PL) then you have little to complain about when you don’t have said cartridge back when you want it.
The customer does hold some responsibility especially when dealing with an artisan such as Peter. Sure, give him some time to do his thing but you need to follow up IMHO. As far as price is concerned, I think his top of the line retip is north of $350.00 last time I checked and $450 while expensive is within the ballpark when dealing with these type of products. It sounds like Peter did some extra work gratis and that you selected that price point for repair.
Surely you must see you are responsible for at least part of what you are complaining about.
Return time for you was a long 8 months and that’s a long time for most. However, waiting forever is also not a good way to insure a timely return. If you are too busy with your life to contact the repair guy for a year (8 months according to PL) then you have little to complain about when you don’t have said cartridge back when you want it.
The customer does hold some responsibility especially when dealing with an artisan such as Peter. Sure, give him some time to do his thing but you need to follow up IMHO. As far as price is concerned, I think his top of the line retip is north of $350.00 last time I checked and $450 while expensive is within the ballpark when dealing with these type of products. It sounds like Peter did some extra work gratis and that you selected that price point for repair.
Surely you must see you are responsible for at least part of what you are complaining about.