Question: Need Help with Cover Art Not Being Displayed on the Aurender N10 Music Server

My dealer ran my LaCie hard drive files through JRiver software to ensure everything was okay (it was).  I then copied my LaCie hard Drive files to my Aurender. When competed, all the files were there but the album cover art was missing.  

As instructed by the dealer, I ran the files through the Aurender Media Manager to create an index. I then connected the LaCie hard drive to the Aurender and it ran for maybe 30 minutes.  I was hoping it would enable the album cover art but it did not.  The album cover art is missing from the display but all the albums are listed correctly (and play okay).

And, yes, I also checked iTunes on my MAC Book Pro computer and confirmed the album art is still on the LaCie hard drive. All my album cover art displayed perfectly using iTunes.

I am waiting for my dealer to call me with a solution for the missing cover art.  Does anyone know what I should do to get the album cover art displayed on the Aurender?  Am I missing a process that needs to be run?  Any suggestions are appreciated.

What file format are your music files?
AIFF format.  All files were ripped to the hard drive using iTunes. 

I now understand why my album art covers are missing. It seems the Aurender USB copy process does NOT transfer the meta data from my iTunes created AIFF files.  I am hoping my dealer on my Wednesday appointment can determine how to get the meta data included.  Most likely, we will erase the existing files on the Aurender, somehow get the meta data to be included and then transfer the AIFF files over with the meta data for the 2nd time.    

Does anyone have suggestions on how I can extract the meta data from iTunes and include it in the AIFF files as a jpeg image? Or, can I run the iTunes library thru a process that extracts the image and stores it in the AIFF files? Any recommendations are appreciated.

I should also note that the Aurender Music Server sounds terrific and the Aurender Conductor App is very easy to use.  It is great being able to easily switch between playing Tidal albums and albums stored on the Aurender hard drive with one mouse click.

In addition, I learned that files can be moved around on the Aurender so that specific albums appear in the tabs (etc, Jazz).  For example, you could select those albums that you use for a demo and move them into a demo tab.  More on this later but it is very useful but labor intensive feature.  Yes, you have to be very careful so you do not damage your music library.   Thanks.
Get Yate on your mac, and use the auto art search for each album. Works well, and the metatag editing is very nice and user-friendly. 

I doubt you meant any harm, but the way your last post reads it sort of implies fault on Aurender for not properly getting art from iTunes. IMHO, the blame if one cares to spread it goes to Apple for not imbedding art in every song/file in iTunes, like just about every other piece of music software does. This topic has been discussed ad nauseum on computeraudiophile forums. Cheers,
I’m in the process of ripping cd’s into my N100H using EAC with the external flac compressor. I created five sub directories (with [brackets] around the name) in the Aurender hdd under top directory MUSIC1 and moved my files into them. (This matched the NAS folder names).

I then later condensed the five sub directories into two on my NAS and did the same on the Aurender hard drive. After that, a couple of album covers disappeared and I re-ripped the disks, transferred it over and the cover art came back. Maybe this affected some kind of a coded lookup function in the metadata that was dependent on the old directory file names.

This has not affected files downloaded from Linn or HDtracks, which also were moved around. I am using a PC and not a Mac.
sbank, You are correct & I was wrong (sorry).  I now know that iTunes does NOT store the album cover art with the song but hides it in another encrypted folder. The explains why my album transfer to the Aurender did NOT display the album cover art. And, yes, I agree, as you stated, Aurender is not responsible since Apple decided to not imbed the album cover art in every song/file in iTunes, like just about every other piece of music software does.

After additional research, I found a custom Script created by Doug Adams that runs in iTunes and saves the album art to the song folder as a JPG file. My dealer technical person reviewed the Script and we decided to run it. Please follow Doug's detailed install instructions carefully since you have to make the Script available in iTunes to run it.   The cost is $1.99 and you pay after you install the Script.  We checked the results and every album that had album cover art now had a JPG file associated with that song (in the correct folder). I was very happy BUT!!!!!

I deleted my albums on the Aurender and transferred my updated hard drive albums with JPG files included and guess what. Again, I STILL HAD NO album cover art. I could not believe it.

I doubled checked everything and discovered the Aurender did not transfer my JPG files to its library. My dealer person not available. Yes, I was frustrated but I did not give up. It had to be something simple in the transfer process that I missed. I spoke to Aurender Support and was told the JPG files HAVE to be named “Folder.JPG".  I immediately tested it on one album and it worked. I then discovered that I used the wrong Script to save my album art. IF YOU ARE USING the Aurender, you have to USE the Save Album Art as folder.jpg v3.4 Script (see below).

"Save Album Art as folder.jpg v3.4"

"OS X 10.8 or later only. This script will export the artwork of the selected tracks or tracks in the selected playlist as a JPEG image file named folder.jpg to the folder which contains each selected track's file--presumably the track's Album folder. Many third-party music players and systems (Sonos, for example) may look for a "folder.jpg" here to use as display artwork. If multiple album tracks are selected, the script will make sure only one image file per Album is exported".

And, the good news is, my album cover art is now displayed perfectly on my iPad. I hope my above explanation helps other people using the Aurender Music Server to get their album cover art displayed. Please contact me if you have any questions.

Well done!!! Really glad that Doug's scripts did the trick. Many on the computeraudiophile forum have recommended Dougscripts for many situations. 
Your detailed instruction in your last post will be beneficial to many former iTunes users who buy other servers than Aurender as well. The issue will likely be the same for most types of servers.
Enjoy your Aurender.  I'm jealous! Cheers,
Spencer,  Thanks.  My Aurender N10 Music Server is a welcomed addition to my system. The ability to switch back and forth between Tidal and my stored albums in the App is now a very easy process (one mouse click). The Aurender iPAD app is much easier to use than my MAC Book Pro computer.   It was also very easy to install and setup. My system sounds more open, more natural, clearer, better base and I am happy I purchased the unit.

Yes, the addition of a music sever in a system is a little more complicated but the instructions I provided above should get you started. Actually, it is not that difficult to transfer the music to the Aurender. You attach your external drive to the Aurender and it copies everything over. The problem is that iTunes DOES NOT make it easy to get the album cover art. However, this is not a problem if you are using J River since it includes the album cover art in the song folder (please verify & check the JPG file naming). However, if you are using iTunes, you install and run the "Save Album Art as folder.jpg v3.4” script ($1.99) and the cover problem is solved.

Please remember that if some of your albums do NOT have cover art, you have to manually add the metadata. I plan on starting this process shortly. You Google the album name, find the image and copy and paste to the Aurender song folder. The Aurender iPAD app is much easier to use if your albums have cover art. I am looking for an automated process to do this but I do not think it is available.

As you probably know, setting up a MAC or PC computer has its own set of complications. The only problem is the you are using iTunes and not J River. In any case, the $1.99 script solves the iTunes JPG problem. The Aurender image files MUST BE CODED as Folder.JPG and included in the same folder as the album songs. The "Save Album Art as folder.jpg v3.4” script handles this.  cheers.

Here's a free album art downloader that creates a folder.jpg correctly.

Album Art Downloader

knghifi, Thanks.  As I described above, I finished manually updating my album cover art on my Aurender. I connected my MAC Book Pro computer to my Aurender and found my stored albums under etc (Finder, Go, Connect to Server, type in IP address, user name and password).

I checked each album and for those albums missing an image, I Googled the album name plus "CD Image". In most cases, I found the album cover art I needed (if not, I added more words to the search) . I then moved the image to the desktop and changed the file name to "Folder.jpg". I then moved the Folder.jpg file to the last song on the list so that it was included as the next line item. The average time was around 2-4 minutes per album and I did not have that many to do. I checked my iPad and all my album cover art was displayed correctly. I know that "Album Art Downloader" (described above)  is a more automated way to do this but I felt more comfortable doing it manually.

The process is vey easy but it takes some time depending on the number of albums. Please NOTE that if you are using iTunes, you should first download the Extract to Folder.jpg Script from Doug Scripts (Cost is $1.99). This script is recommended since it stores the album image in the correct location and includes the correct name (Folder.jpg) for handling by the Aurender.  

I also installed two AC mains duplex: 20A, Cryogenically treated, Rhodium plated contacts wall plugs.  And, yes, much to my surprise, they made a noticable difference.  The system is more quiet, less background noise and I heard it immediately.  These Rhodium plated contacts wall plugs are recommended ($47 each).  I purchased them from James Romeyn (see link below).

I also purchased his “Pure Grid POWer” Outlet Strip/AC Mains Extender ($429).  This unit has 4 Cryogenically treated, Rhodium plated contacts wall plugs (same as above) and I use it for my two mono amplifiers and my DAC. My Aurender Server is plugged direct into the Rhodium plated contacts wall plug.  This is electrical power with no surge protection or power conditioning.  It is just like plugging my amplifier and DAC direct into the wall plug.  The Pure Grid POWer” AC outlet extender is also recommended. See link below.

I backed up my Aurender files to my LaCie hard drive & also to my Seagate hard drive. I spent too much time building my album database so I backed it up twice.