PS AUDIO BHK SIGNATURE PRE AMP PROBLEM

stereo5 &  roxy54,

      Thanks guys!!!  I left a message on PS Audio's voice mail.  'Hope
they get back to me with an answer.   Yes, I did turn it off with the switch on the back and unplug the AC cord.  Still no sound and a flashing "FAULT" in the window!  Why isn't this mentioned in the owners manual???  

Did you check the PSaudio web forums 

I did check the PSA web forums.  Paul Mc. emailed with some thoughts that did not solve the problem.  Sooo then I got a phone call from PSA and I will send it to them, on their dime, for either fix or swap.  GREAT coustomer service there!!!  

     Thanks to all who sent emails, 

     Ant Slappy

So, it's been six months.  What happened to the preamp??!!