Proper setup of Krell Showcase triggers

I cannot get the my Showcase Processor shut off my Showcase amp using the 12V triggers. I must not be connecting this correctly, and the manual is pretty lame in spots.

Anybody know the answer?
make sure you're using the "Out" triggers...
If you are getting it to turn on with the triggers, it may just be a bad connection.

I would also make sure you assigned the correct trigger if the Showcase has more than 1 (my HTS 7.1 has 2). I know on my HTS all of the triggers are configured for their specific devices.

If you can't figure it out, check with your dealer or Krell. I have always found Krell's service to be great.