I "won" an auction where I purchased 38 albums. All albums were over rated. I contacted the seller by e-mail, but he refused to give me a refund saying that I should have asked more questions before buying. As I said, they were rated on the Goldmine scale, but the albums shipped didn't match the rating given - not even close. I appealed to the staff @ Audiogon and they forced the seller to give me a refund.