Currently my cal 10 mis-tracks. they (CAL) won't even try to fix it for $$$. I'll be going with a more reputible company for further digital endeavors. Good Luck.
cbird
cbird
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My CL-10 had problems with the random play and with skipping. I took it to a local certified service center. They shipped it to Cal Tech. The process took 2-3 months. It was repaired. It wasn't cheap. I did get a new official cardboard carton out of it when they shipped it back -- Yippie!! That's the good news. The bad news is that it won't play some CD's at all -- I'd gripe more, but they're my wife's and I'm not too crazy about them ;-) From reading this post, maybe I should start shopping for another multi-disc transport. Any good ones out there? |
Cal does not have any service techs. They all quit. However they have set up outside authorized repair centers. Try www.approvedaudioservice.com for help. He can fix your machines. Also go to www.sonicblue and look under the service area and you will find the other two companies that do repairs for Cal. I own the complete 2500 series. Cal audio is really no longer a brand. They haven't manufactured new stuff since April of 2001. The company is up for sale but it has been for a year now. Maybe a true hi-end company will buy them. Sonic Blue is a mass-market company and started dismantling Cal audio as soon as they bought it. |
Here are the addresses from the Sonicblue web site, in case they vanish off the face of the Earth: Approved Audio Service 583 Bantam Rd. Bantam, CT 06750 860-567-5801 Electronic Engineers 2522 W. Armitage Ave. Chicago, IL 60647 773-227-2600 Just Service Inc 2940 N. Clark St Chicago, IL 60657 773-871-7171 Service for CL2500 Scott Morris Enterprises 1130 Hilfiker Drive Arcata, CA 95521 707-825-6808 [email protected] |