Recently bought a B2 for my brother and it's really very good. But I had a question and when I called the message said they no longer support phone calls. I got a fairly quick response from the email I sent, but when you're doing business primarily online I was disappointed I couldn't speak with someone directly. I get they're trying to reduce costs, but they can't pay someone to answer the phone??? Not optimal IMHO.
Problems with Audio Engine Support
Curious if anyone else is having recent trouble reaching Audio Engine Support, either via website or phone? We sent a pr of A5's in several wks ago for repair. Have been trying to reach them since then to determine if they're to be repaired or replaced, but no response. Something I should know about, or suggestions on an alternative contact?
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