Problem with FedEx Ground Shipping?


Does anybody ever have problem with FedEx ground shipping? FedEx ground is little cheaper compared to UPS ground and based on my experience with FedEx, I assume FedEx ground is good too.

However, within the last 2 months, FedEx ground messed up my three packages, two are damaged and one is LOST! And worst is they are not too friendly in handling claim!

Does anyone have the same problem with FedEx ground? I like to know if I am alone or just FedEx ground in my area is bad.
ekl7765

Showing 1 response by tinman

I believe FedEx service quality depends on how heavy the package is. If you are shipping something heavier than 80 pounds then I would try to avoid them because most FedEx delivery truck usually has one person manning the truck. Imagine if one guy tries to deliver a 150 lbs package without help (meaning you are not home to receive the package) then all he could do is to drop the package from the truck to the ground and wheel it to your front door. This is where the damage occurs, so think before you ship any thing with any body.