Problem with FedEx Ground Shipping?


Does anybody ever have problem with FedEx ground shipping? FedEx ground is little cheaper compared to UPS ground and based on my experience with FedEx, I assume FedEx ground is good too.

However, within the last 2 months, FedEx ground messed up my three packages, two are damaged and one is LOST! And worst is they are not too friendly in handling claim!

Does anyone have the same problem with FedEx ground? I like to know if I am alone or just FedEx ground in my area is bad.
ekl7765

Showing 1 response by keriadums

My experiences thus far has been that of no damed goods in dozens of audio shipments from Fed EX Express. I've had lot's of dammage claims however from UPS (in over 100 packages shipped) while I've only recently started shipping fed ex ground, I've never had a dammaged item. However, from what's being said previously here, sounds like FEDEX express might be a different animal, and safer overall. However, I have noticed that claims are more difficult with
FED EX, and they're more reluctant to pay it seems. On the other hand, with COD's, you get paid quicker with FED EX, and UPS takes their sweet time!
I must say though, my preference overall is UPS shipping hands down!..even though they've broken a bunch of my expensive stuff!! Why you ask? Simple..they do brake stuff quite frequently, but they are quick to pay the claims!! I've actually received over $7K in claims from UPS in the past year!!! So, no loses really...just a little time and agravation. Oh well. STill UPS for me