I suggest contacting them and acting like you want to buy a product and that you have a few questions. When they reply do the bait-n-switch. That is how I have had to get my issues resolved.
Problem uploading tracks to Olive 06HD
I have my Olive 6HD connected to my computer, and I can see the Olive's folders in my computer's file management program. But I cannot figure out how to copy some HD files into the Tracks folder. I have followed the manual's instructions to create an import folder on my computer. I have tried to move the files into the Olive's folder, and the files appear to be copying to the Olive. But they do not appear in the Olive's Tracks folder.
Twice I have tried to contact Olive with this question but have gotten no response. Their technical service seems to be a non-existent fantom.
Help from someone with an Olive would be much appreciated.
Twice I have tried to contact Olive with this question but have gotten no response. Their technical service seems to be a non-existent fantom.
Help from someone with an Olive would be much appreciated.
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