Primare PRE-32/A-32 combo lessened volume


Just saw a fresh comment sent by Al (almarg) in another thread in this (Amps Preamps) section...

I experience a similar problem, with strangely lessened volume in case of Primare combo PRE-32/A-32 (wired via XLR connections). In order to "come to life", it's necessary to turn the PRE-32's volume up to some 55-60 at least (out of 90, which is maximum). From this point on, volume increases fairly rapidly. I am pretty disappointed, even the sound itself while not spectacular emerges pretty clean and neutral.

Is it maybe some logarithmic nature of the volume pot the culprit?
zormi

Showing 2 responses by zormi

Zd542. Thank you for your prompt reply.

Yes, both Primares have XLR input/output connectivity option. I don't know exactly whether it refers to true balanced design or not, but this should not affect the volume issue itself..

As I said in the initial post, I use balanced (XLR) connections - which naturally means I use balanced cable.
I use brand new factory Audioquest both Columbia and Diamond XLR cables, 0,75/1 meter, respectively. Both models balanced, of course.

Should I blame Audioquest for declaring/selling cables balanced while making it another way?!