PrimaLuna ProLogue Integrated - Help Needed


Hi everyone. I recently made a big upgrade (for me); I traded in all my aging mediocre equipment and purchased a pair of GoldenEar Triton Twos and a PrimaLuna Prologue integrated amp. I'm using Nordost Purple flare speaker cables. No power conditioning at this point.

The problem is this: when I turn up the volume past a certain point (about 95 dB sustained), the amp begins to produce a low-frequency "throb". The throb is of moderate volume, very audible during quiet passages. The throb is about two beats per second, I'd say. It manifests both audibly and visually (in the form of a pulsing blue light from the left channel power tubes).

I've done a lot of work to try to diagnose the issue, but would like your opinion. Has anyone heard of a problem like this? I've had all sorts of suggestions from the dealer and PrimaLuna, from microphonic feedback to bad power. I don't think it's feedback, as I've isolated the amp in a separate room from the speakers and still experience the problem.

I'll shut up and just link a video I made. If you use headphones, you can hear the throb pretty clearly.

https://www.youtube.com/watch?v=Juk1ILtarS8

Thanks for any help!
roblinx

Showing 1 response by timrhu

The amp is new, right? Why not take it back for another? Why accept it at all?

This seems to be a common scenario; someone buys a defective piece of gear and attempts to right it instead of returning it for a perfect piece. If I was in your situation I would never be happy with an amp that was defective from the get-go.