Some dealers feel that they provide a level of service that is only offered at full suggested retail. Rather than see the value in a customer, especially if they are repeatedly buying there. I understand and agree that a good profit is required to survive in any business. But sometimes 50% of a normal profit margin is far better than 100% of nothing, unless its a limited production item.One last thought in defense of the dealer is the if the customer is a repeat customer, but a "high maintenance " customer, he may inclined to collect a little more as compensation. Either way we ultimately choose where we spend our money based on perceived value.
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