Pioneer DV-AX10


Hello, have a question for ya'll...

Anybody know where I can have a Pioneer DV-AX10 repaired?

Such a beautiful unit that I'm really bumming about not being able to have this repaired.
joysjane
joysjane

I hope that you find an authorized Pioneer repair center.
Keep me posted- the DV-AX10 is a very fine player.

Happy Listening!
Thanks ya'll.
Pioneer says they do not service that unit, was my first contact.

Thanks jafant.
Will be contacting them and will report back...
joysjane

My pleasure. Looking forward in reading your progress.

Happy Listening!
What issue are you having? I have repaired three myself. Maybe able to offer some assistance 🤔
Are you technically inclined?
tom6897
Can you repair any Pioneer / Pioneer Elite spinner?
Happy Listening!
As with most repairs on older equipment it depends on the issue and parts availability or technical know how. I was a huge fan of Pioneer Elite had a few of there TV's ($4-6k) and several DVD /SACD players, DV 45?, 47AVI, and 59AVI. Also some Sony ES. I still is a Sony ES 9100 and have had the "No Disc" and  "Cannot Read disc" errors.  Drawer hang-up...etc. Typically, at least for me they were easy fixes and only required minor adjustments inside the unit. I am NOT a repair tech. (ex DoD, and Financial Advisor Principal/CEO.
Tom...
The DV-AX10 would play all discs except CD’s. On CD’s it says cannot read.
The repair place says it’s not the laser, it’s a software issue.
Pioneer says no available parts or repair is supported.
If this ends up being the case, unable to repair, it would be a shame.
What a fantastic player this has been.
Where are you located? Are you okay with removing the top and messing around a little? I am in SW Ohio btw. 
tom6897

Thank You for the follow up. I own a 59AVi and was thinking about picking up a Elite BDP-09 for my collection. My query was directed towards the BDP-09 and future repair/service.

Happy Listening!
It is a shame that a top tier electronics company cannot support those who made them millions without charging huge sums of money to repair their previous models.  Which were very very good IMO.
tom6897

Absolutely! Or worse, not stocking OEM parts for repair.

Happy Listening!
I believe or read somewhere that Esoteric and Ayre keep 15-20% of whatever they sold in spare parts so that they can service the ones that unfortunately experience failure. Mostly drives, laser assemblies and power supplies. Maybe a few main boards as well. 
Hey Tom,

Not bad with the mechanical part of being technical. However, I’m not a troubleshooter more like a parts repairer/replacer.

What have you done to repair DV-AX10’s?

Always willing to try...
Well,
I received the DV-AX10 back from the repair facility.

I have gone a different route to get the DV-AX10 back into my system.
Found someone selling one that the remote has been lost. Damn good price too.
Seller says it works as it should & all formats were checked for operation... this of course remains to be the test but, I'll remain hopeful. 

Quite a few folks selling these seem to think because it works on DVD that it works for all formats, this is not true.

Should be here soon and will report back...
joysjane

Thank You for the update. Looking forward in reading about your next report.

Happy Kistening!
Quick update...

Received the new to me 2nd DV-AX10 yesterday 4-26-21.
Pulled it out of it's double box and plugged it in.
It read every disc just fine.
Whew!

Now have a working unit that plays flawlessly.

Every now and then the audiophile gods land on someone in Wyoming.

It's time for my favorite SACD, a couple O frosty beverages, sit back and enjoy the tunes...
joysjane

Good to read that the 2nd DV-AX10 is up and running.
How is the 1st DV-AX10 doing?

Happy Listening!
Yea.....
That first DV-AX10.
Looks like I have a nice looking parts piece?

I still have no idea where to get one repaired.

Just got lucky.

Sorry this didn't end up being, able to tell someone, where to go for work on these.
Can’t leave well enough alone...
I contacted Pioneer again and have received a tad bit of good news.
After quite a long time of talking to the rep he has given me a contact for an authorized repair facility on the DV-AX10. Adam's Electronics in Huntington Beach, CA.
Anyone familiar with them?

He did say that there are no parts available for this piece and the repair place may not even look at the unit.
But, at least it’s not a dead-end.

I also sent an email to the repair place that jafant recommended.

This Pioneer is just too nice a unit to not pursue all possibilities.

Will update this as it goes.
joysjane

Thank you for the update. Good to read about another authorized Pioneer repair Operation.

Happy Listening!