Philips 963 SA compatibility


Hi! I'm having problems with playing back some Disney's DVDs- " Finding Nemo" and " Pirates of the Caribbean"- there are periodic, every 2-3 minutes, 3-4 seconds-long, lapses in the soundtrack throughout the whole length of the DVD.
I called Philips technical support and was told, that " there are some compatibility issues with this particular machine and Disney's movies soundtracks" and was advised " to call Disney's Studios and have the DVD exchanged".
Can somebody, please tell me what is the problem?, why is it only Disney? and what should I do at this point- ask Philips for an exchange, some upgrade (if it is possible and available). Regards.
maril555

Showing 1 response by dweller

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