Philips 963 SA compatibility


Hi! I'm having problems with playing back some Disney's DVDs- " Finding Nemo" and " Pirates of the Caribbean"- there are periodic, every 2-3 minutes, 3-4 seconds-long, lapses in the soundtrack throughout the whole length of the DVD.
I called Philips technical support and was told, that " there are some compatibility issues with this particular machine and Disney's movies soundtracks" and was advised " to call Disney's Studios and have the DVD exchanged".
Can somebody, please tell me what is the problem?, why is it only Disney? and what should I do at this point- ask Philips for an exchange, some upgrade (if it is possible and available). Regards.
maril555

Showing 1 response by danlib1

I've had the same problem with "Finding Nemo" on my Sony DVD Player. I've tried 2 different copies- same exact issue. My friend plays the discs fine, however, on his Panasonic player. I too wonder "what's up?!".