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PayPal Question.

Yesterday I sent a payment via PayPal and I thought that the paymenet would be charged to my credit card. The reason for this is that I had to update my credit card information since I just received a new card and I really thought that when I clicked on the send payment button, the last four digits of the new credit card came up as the billing account. I swear I saw them right before my eyes. Well my bank account was charged for the payment. I called PayPal today and they advised that since this is a customer initiated transaction, I must have made the error (the system cannot make a mistake). I tried to fake a payment today and up comes the credit card number by default with the same last four digits. PayPal tells me that they do not allow multiple transactions for large dollar amounts (mine was $1,000) to the bank account in a row so that is why it is defaulting to the credit card now. I tried faking a $100 payment and a $1000 payment and the credit card account comes up as the default. I was also using an address that was not listed as a PayPal account so I never got past that screen, but it seemed far enough to see the account number to be charged come up. So, how do I tell if I really used the bank account versus the credit card account number? Since I just added the new credit card account number, could the card not have been verified in time to make the transaction and thereby default to the bank account automatically?

All comments appreciated. I had a 12 month, 0% interest, on the credit card option.

Thanks.

Peter
bigkidz

Showing 1 response by sugarbrie

sugarbrie
3,854 posts
 
Bigkidz...you can view the details of the transaction if you look in the history.

Paypal is not perfect, but where is the real harm here? Something was purchased and it was paid for. If Bidkidz really wants it on the credit card and not his checking, all he/she has to do is take one of those VISA/MC checks they are always giving out with the statement, and make a deposit in their checking account (hopefully one without a fee). Was it the Paypal VISA?

These kind of posts usually bring forth comments from folks not happy with Paypal. It has millions of users. Many of those who are satisfied, are not likely to have a strong desire to defend it.
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