2. amps-preamps
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Pass Labs Thank You

This is a long overdue thank you to Pass Labs for the great customer service I received last summer.
I managed to severely damage my Preamp trying to install a Rel sub in balanced mode. My equipment was used and not under warranty,but they still treated me like it was. They seemed more interested in how I could possibly cause this much damage hooking up a Sub...
They repaired my Preamp and checked out my Amp for the cost of one way shipping. In this day and age you just do not see that kind of confidence and commitment to a product!
I've upgraded to an X-350. My Large listing room has never sounded better!
Thanks to Peter, Kent and Wayne. Also to the rest of the crew at Pass Labs.
Greg Leavey
gandme

Showing 1 response by mitch4t

mitch4t's avatar
mitch4t
1,602 posts
 
I've never had the need to have anything repaired there. But every time I call there with a question or ask for advice, they take all the time I need to answer it and are never in a hurry and are always helpful.

I own the X-600 monos and the X.02 preamp

mitch
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