Please call our service department directly. 415-397-7100 ask for Tony. He is the foremost expert in repairing the JC3+ with over 27 years experience with Parasound. Tony gets in early and leaves early so call before 1PM PST.
Chris Thompson
Parasound Products Inc.
2250 McKinnon Ave.
San Francisco, CA 94124
415-397-7100 X115