Oppo sonica dac streamer issue need thoughts on what to do


My Sonica dac 3 will link to tidal but when a song is selected it won't play. It sits on 0.00 . I've tried using the app on another apple device, resetting the device .The next day it started playing but then quit after I turned it off and then back on after a couple of hours. Tthe  same symptoms. Any suggestions?
brian
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